Recruiterbox incident

Intermittent failures

Minor Resolved View vendor source →

Recruiterbox experienced a minor incident on January 6, 2022 affecting Trakstar Hire (Application), lasting 59m. The incident has been resolved; the full update timeline is below.

Started
Jan 06, 2022, 03:31 PM UTC
Resolved
Jan 06, 2022, 04:31 PM UTC
Duration
59m
Detected by Pingoru
Jan 06, 2022, 03:31 PM UTC

Affected components

Trakstar Hire (Application)

Update timeline

  1. investigating Jan 06, 2022, 03:31 PM UTC

    We are investigating intermittent failures for some features of Trakstar Hire. This is impacting a subset of clients. Once we have more details we'll update further.

  2. identified Jan 06, 2022, 03:42 PM UTC

    We have identified the issue and are monitoring a potential fix.

  3. monitoring Jan 06, 2022, 03:47 PM UTC

    We are monitoring a fix - it appears the system is behaving normally now.

  4. resolved Jan 06, 2022, 04:31 PM UTC

    This issue is resolved. If you face further problems, please reach out to our team at [email protected].