Recruiterbox experienced a minor incident on January 25, 2022 affecting Trakstar Hire (Application), lasting 1d 22h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jan 25, 2022, 03:37 PM UTC
We have identified issues with the search indexing of new customers in the system. This issue will cause search to be slow, or, not show accurate results. Our team is actively working on a fix.
- identified Jan 25, 2022, 03:56 PM UTC
We have indexed the latest candidate data, and are now re-indexing the older candidate data. We expect this to take a few more hours.
- identified Jan 25, 2022, 06:15 PM UTC
We are continuing to index the historical candidate data. We expect this to take a few more hours.
- monitoring Jan 25, 2022, 08:49 PM UTC
The search index should continue to improve as time progresses.
- monitoring Jan 26, 2022, 12:28 PM UTC
We are continuing to index candidate records. We expect this effort to take 8 - 10 additional hours.
- resolved Jan 27, 2022, 01:37 PM UTC
The search indexing is complete. Should your team have any further issues searching, please let us know at [email protected].