Recruiterbox experienced a minor incident on January 27, 2022 affecting Trakstar Hire (Application), lasting 2h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 27, 2022, 02:55 PM UTC
Our team is investigating an issue that is causing an error when accessing openings inside of Trakstar Hire.
- identified Jan 27, 2022, 03:23 PM UTC
This issue has been identified and is impacting customers who have a "Filter" enabled on their Openings page. A fix is being implemented.
- identified Jan 27, 2022, 04:38 PM UTC
Our team has applied a fix, and we are watching to see the results.
- identified Jan 27, 2022, 04:40 PM UTC
Our team has applied a fix, and we are watching to see the results.
- resolved Jan 27, 2022, 05:32 PM UTC
Our team has applied a fix for this issue, and the opening page is now accessible. The City, State and Country filters on the opening left side filters may still be causing issues. The team will complete these fixes, too. In the meantime removing these filters will solve the issue.