Recruiterbox incident

Trakstar Hire delays 06/21/24 7:12pm EST

Minor Resolved View vendor source →

Recruiterbox experienced a minor incident on June 21, 2024 affecting Trakstar Hire (Application) and API (api.recruiterbox.com) and 1 more component, lasting 1h 12m. The incident has been resolved; the full update timeline is below.

Started
Jun 21, 2024, 11:12 PM UTC
Resolved
Jun 22, 2024, 12:24 AM UTC
Duration
1h 12m
Detected by Pingoru
Jun 21, 2024, 11:12 PM UTC

Affected components

Trakstar Hire (Application)API (api.recruiterbox.com)Server Infrastructure

Update timeline

  1. investigating Jun 21, 2024, 11:12 PM UTC

    We are seeing delays in email notifications (both to internal users and to candidates), as well as candidate application processing. The team is investigating and working quickly to resolve the issue.

  2. resolved Jun 22, 2024, 12:24 AM UTC

    This incident has been resolved.