Recruiterbox incident

Issue with sending Offer Letters, the Job Widget, and sending Excel reports

Minor Resolved View vendor source →

Recruiterbox experienced a minor incident on February 4, 2025 affecting Trakstar Hire (Application), lasting 8h 7m. The incident has been resolved; the full update timeline is below.

Started
Feb 04, 2025, 05:26 PM UTC
Resolved
Feb 05, 2025, 01:34 AM UTC
Duration
8h 7m
Detected by Pingoru
Feb 04, 2025, 05:26 PM UTC

Affected components

Trakstar Hire (Application)

Update timeline

  1. investigating Feb 04, 2025, 05:26 PM UTC

    We’re actively investigating an issue affecting Offer Letters, Excel report delivery, and the Jobs Widget. Our team is already on it and working to resolve the problem as quickly as possible

  2. resolved Feb 05, 2025, 01:34 AM UTC

    This incident has been resolved.