RecoveryLink incident

RecoveryLink 2.0 - Data Saving Issue

Major Resolved View vendor source →

RecoveryLink experienced a major incident on June 15, 2023 affecting Electronic Recovery Record, lasting 5h 54m. The incident has been resolved; the full update timeline is below.

Started
Jun 15, 2023, 01:42 PM UTC
Resolved
Jun 15, 2023, 07:37 PM UTC
Duration
5h 54m
Detected by Pingoru
Jun 15, 2023, 01:42 PM UTC

Affected components

Electronic Recovery Record

Update timeline

  1. investigating Jun 15, 2023, 01:42 PM UTC

    We are currently investigating a critical issue that is preventing content from being saved in RecoveryLink 2.0 (legacy is not impacted at this time).

  2. monitoring Jun 15, 2023, 03:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 15, 2023, 07:37 PM UTC

    This incident has been resolved.