RecoveryLink incident

Primary Outage - Core Platform

Minor Resolved View vendor source →

RecoveryLink experienced a minor incident on August 8, 2024 affecting Electronic Recovery Record, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Aug 08, 2024, 06:53 PM UTC
Resolved
Aug 08, 2024, 07:15 PM UTC
Duration
21m
Detected by Pingoru
Aug 08, 2024, 06:53 PM UTC

Affected components

Electronic Recovery Record

Update timeline

  1. investigating Aug 08, 2024, 06:53 PM UTC

    We are currently investigating this issue.

  2. investigating Aug 08, 2024, 06:56 PM UTC

    We are continuing to investigate this issue.

  3. identified Aug 08, 2024, 06:59 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Aug 08, 2024, 07:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Aug 08, 2024, 07:15 PM UTC

    This incident has been resolved.