Recorded Future experienced a notice incident on September 30, 2025 affecting User Interface and API and 1 more component, lasting 22m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 30, 2025, 03:27 PM UTC
Dear Customer, We are currently experiencing a service disruption with the Recorded Future application portal & Mobile Application. Our product operations team are actively working on restoring accessibility to an optimal level of service. We will continue to provide updates as they become available. Please contact our support team at [email protected] if you have any questions. Regards, Recorded Future Platform Operations
- investigating Sep 30, 2025, 03:46 PM UTC
Dear Customer, We have resolved a service disruption with the Recorded Future Application and APIs. The disruption occurred between 15:27-15:45 UTC on Tuesday September 30, 2025. Please contact our support team at [email protected] if you have any questions. Regards, Recorded Future Platform Operations
- resolved Sep 30, 2025, 03:49 PM UTC
Dear Customer, We have resolved a service disruption with the Recorded Future Application and APIs. The disruption occurred between 15:27-15:45 UTC on Tuesday September 30, 2025. Please contact our support team at [email protected] if you have any questions. Regards, Recorded Future Platform Operations