Recart incident

Shopify outage

Critical Resolved View vendor source →

Recart experienced a critical incident on June 3, 2026 affecting Shopify API & Mobile, lasting 1h 13m. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2026, 02:32 PM UTC
Resolved
Jun 03, 2026, 03:45 PM UTC
Duration
1h 13m
Detected by Pingoru
Jun 03, 2026, 02:32 PM UTC

Affected components

Shopify API & Mobile

Update timeline

  1. monitoring Jun 03, 2026, 02:32 PM UTC

    We see increased error rates from Shopify APIs for some merchants because of the following Shopify outage: https://www.shopifystatus.com/incidents/gbqcx5fk01gz Abandonment use cases and discount code generation is affected.

  2. monitoring Jun 03, 2026, 03:07 PM UTC

    We are seeing the same thing as Shopify, the integration is recovering.

  3. monitoring Jun 03, 2026, 03:45 PM UTC

    Shopify resolved the issue, and out monitors show everything is working as expected with our integration with Shopify.

  4. resolved Jun 03, 2026, 03:45 PM UTC

    This incident has been resolved.