Recart incident

Opening one-off flows does not work

Major Resolved View vendor source →

Recart experienced a major incident on September 26, 2021 affecting Dashboard, lasting 1h 13m. The incident has been resolved; the full update timeline is below.

Started
Sep 26, 2021, 03:14 PM UTC
Resolved
Sep 26, 2021, 04:28 PM UTC
Duration
1h 13m
Detected by Pingoru
Sep 26, 2021, 03:14 PM UTC

Affected components

Dashboard

Update timeline

  1. investigating Sep 26, 2021, 03:14 PM UTC

    Opening one-off flows does not work.

  2. identified Sep 26, 2021, 04:03 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 26, 2021, 04:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 26, 2021, 04:28 PM UTC

    This incident has been resolved.