Recart incident

Possible performance problems

Minor Resolved View vendor source →

Recart experienced a minor incident on October 20, 2021 affecting Dashboard and Messaging and 1 more component, lasting 2h 26m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2021, 02:16 PM UTC
Resolved
Oct 20, 2021, 04:42 PM UTC
Duration
2h 26m
Detected by Pingoru
Oct 20, 2021, 02:16 PM UTC

Affected components

DashboardMessagingTracking

Update timeline

  1. investigating Oct 20, 2021, 02:16 PM UTC

    We identified a problem in our infrastructure which leads into lower performance.

  2. resolved Oct 20, 2021, 04:42 PM UTC

    We found the root cause of the error and fixed it. Everything works as expectex.