Recart incident

Facebook integration does not work

Critical Resolved View vendor source →

Recart experienced a critical incident on October 26, 2021 affecting Messaging and Tracking, lasting 1d 22h. The incident has been resolved; the full update timeline is below.

Started
Oct 26, 2021, 10:37 AM UTC
Resolved
Oct 28, 2021, 09:11 AM UTC
Duration
1d 22h
Detected by Pingoru
Oct 26, 2021, 10:37 AM UTC

Affected components

MessagingTracking

Update timeline

  1. investigating Oct 26, 2021, 10:37 AM UTC

    We are currently investigating this issue.

  2. monitoring Oct 28, 2021, 08:18 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 28, 2021, 09:11 AM UTC

    This incident has been resolved.