Recart incident

Partial service outage in SMS sending

Major Resolved View vendor source →

Recart experienced a major incident on March 10, 2022 affecting Messaging, lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Mar 10, 2022, 01:50 PM UTC
Resolved
Mar 10, 2022, 01:57 PM UTC
Duration
6m
Detected by Pingoru
Mar 10, 2022, 01:50 PM UTC

Affected components

Messaging

Update timeline

  1. investigating Mar 10, 2022, 01:50 PM UTC

    We are currently experiencing a partial service outage with regards to SMS sending. We are currently working on a solution.

  2. investigating Mar 10, 2022, 01:57 PM UTC

    We are continuing to investigate this issue.

  3. resolved Mar 10, 2022, 01:57 PM UTC

    This incident has been resolved.