Recart incident

Some Facebook Messenger features are temporarily unavailable in Europe

Critical Resolved View vendor source →

Recart experienced a critical incident on December 16, 2020 affecting Messaging, lasting 456d 18h. The incident has been resolved; the full update timeline is below.

Started
Dec 16, 2020, 04:46 PM UTC
Resolved
Mar 18, 2022, 11:09 AM UTC
Duration
456d 18h
Detected by Pingoru
Dec 16, 2020, 04:46 PM UTC

Affected components

Messaging

Update timeline

  1. monitoring Dec 16, 2020, 04:46 PM UTC

    Due to new European privacy regulations, Facebook announced some temporary changes to the Facebook Messenger Platform for European end users and businesses. For more info please check out this article: https://help.recart.com/en/articles/4704192-temporary-changes-on-the-facebook-messenger-platform

  2. resolved Mar 18, 2022, 11:09 AM UTC

    This incident has been resolved.