Recart incident

Server outage

Critical Resolved View vendor source →

Recart experienced a critical incident on March 23, 2022 affecting Dashboard and Messaging and 1 more component, lasting 4h 47m. The incident has been resolved; the full update timeline is below.

Started
Mar 23, 2022, 12:37 AM UTC
Resolved
Mar 23, 2022, 05:24 AM UTC
Duration
4h 47m
Detected by Pingoru
Mar 23, 2022, 12:37 AM UTC

Affected components

DashboardMessagingTracking

Update timeline

  1. investigating Mar 23, 2022, 12:37 AM UTC

    We are currently having a system wide outage.

  2. monitoring Mar 23, 2022, 02:26 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 23, 2022, 05:24 AM UTC

    This incident has been resolved.