Recart incident

Problems with SMS channels

Minor Resolved View vendor source →

Recart experienced a minor incident on April 15, 2022 affecting Messaging, lasting 4h 28m. The incident has been resolved; the full update timeline is below.

Started
Apr 15, 2022, 05:51 PM UTC
Resolved
Apr 15, 2022, 10:19 PM UTC
Duration
4h 28m
Detected by Pingoru
Apr 15, 2022, 05:51 PM UTC

Affected components

Messaging

Update timeline

  1. identified Apr 15, 2022, 05:51 PM UTC

    Responses and reactions to SMS messages are delayed because of 3rd party.

  2. resolved Apr 15, 2022, 10:19 PM UTC

    Issue has been resolved and no delay can be experienced.