Recart incident

Meta is down

Critical Resolved View vendor source →

Recart experienced a critical incident on March 5, 2024 affecting Messaging, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Mar 05, 2024, 03:33 PM UTC
Resolved
Mar 06, 2024, 04:52 PM UTC
Duration
1d 1h
Detected by Pingoru
Mar 05, 2024, 03:33 PM UTC

Affected components

Messaging

Update timeline

  1. identified Mar 05, 2024, 03:33 PM UTC

    Meta is down, and Recart's Meta integrations (Ads and Messenger) are not working. Services will be available as soon as Mate fixes its issues.

  2. monitoring Mar 05, 2024, 04:25 PM UTC

    We see incoming requests from Meta services, which means they applied some fixes. We change the status to Monitoring.

  3. monitoring Mar 05, 2024, 04:25 PM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Mar 06, 2024, 10:16 AM UTC

    Meta resolved the issues, we did no see any problems with our integrations in the last couple of ours.

  5. resolved Mar 06, 2024, 04:52 PM UTC

    This incident has been resolved.