Recart incident

Shopify outage

Major Resolved View vendor source →

Recart experienced a major incident on September 30, 2021 affecting Messaging and Tracking and 1 more component, lasting 3h 10m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2021, 05:16 PM UTC
Resolved
Sep 30, 2021, 08:27 PM UTC
Duration
3h 10m
Detected by Pingoru
Sep 30, 2021, 05:16 PM UTC

Affected components

MessagingTrackingShopify API & Mobile

Update timeline

  1. investigating Sep 30, 2021, 05:16 PM UTC

    Shopify sends 1/10 of order webhooks as usually.

  2. resolved Sep 30, 2021, 08:27 PM UTC

    This incident has been resolved.