Recart incident

Facebook Messenger API is down

Major Resolved View vendor source →

Recart experienced a major incident on November 15, 2023 affecting Messaging, lasting 7h 49m. The incident has been resolved; the full update timeline is below.

Started
Nov 15, 2023, 10:31 PM UTC
Resolved
Nov 16, 2023, 06:20 AM UTC
Duration
7h 49m
Detected by Pingoru
Nov 15, 2023, 10:31 PM UTC

Affected components

Messaging

Update timeline

  1. investigating Nov 15, 2023, 10:31 PM UTC

    Facebook Messenger API is down, all the API calls result in errors.

  2. resolved Nov 16, 2023, 06:20 AM UTC

    The problem has been resolved