Rebill incident

Resolved: Temporary Downtime – Card Payments in Mexico

Notice Resolved View vendor source →

Rebill experienced a notice incident on June 25, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 25, 2025, 08:47 PM UTC
Resolved
Jun 25, 2025, 07:00 PM UTC
Duration
—
Detected by Pingoru
Jun 25, 2025, 08:47 PM UTC

Update timeline

  1. resolved Jun 25, 2025, 08:47 PM UTC

    Dear merchant, We experienced a temporary downtime affecting card payment processing in Mexico from 18:50 UTC to 20:25 UTC on June 25th, 2025. The incident originated from our local partner and was limited exclusively to card transactions. Other payment methods remained fully operational during this time. Our team coordinated with the provider, and the issue has been successfully resolved. Full service has been restored and we continue to monitor the platform to ensure ongoing stability. We sincerely apologize for any inconvenience this may have caused. If you have any questions or need assistance, please feel free to reach out to us at [email protected].