Rebill experienced a critical incident on November 15, 2023 affecting Payment Processing and Payment Processing and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- resolved Nov 15, 2023, 10:20 PM UTC
We want to inform you that we experienced an interruption in our service that affected all payment methods and countries. We understand how crucial it is for you to have a reliable service, and we sincerely apologize for any inconvenience this may have caused. Our technical team quickly identified the root cause and worked tirelessly to resolve the situation as soon as possible. We apologize for any inconvenience this may have caused and appreciate your understanding as we work to ensure the stability and reliability of our services. We are committed to learning from this experience and continuously improving. Timeline of the Incident: Start Time: 16:51 (GMT-3) End Time: 17:05 (GMT-3)