Rebill incident
Platform and payment processing downtime resolved
Rebill experienced a notice incident on May 9, 2024, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved May 09, 2024, 04:21 PM UTC
Dear merchant, We wish to inform you that our payment platform encountered a period of downtime, impacting login capabilities, tokenization and payment procesing between 12:30 and 12:40 UCT-3. We are pleased to announce that the issue has now been fully resolved. We extend our sincerest apologies for any inconvenience this may have caused and appreciate your understanding. Feel free to reach out to us [email protected] if you have any doubts regarding this issue.