Rebill incident

Subscription payment processing downtime

Notice Resolved View vendor source →

Rebill experienced a notice incident on July 15, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2024, 02:35 PM UTC
Resolved
Jul 12, 2024, 08:30 PM UTC
Duration
Detected by Pingoru
Jul 15, 2024, 02:35 PM UTC

Update timeline

  1. resolved Jul 15, 2024, 02:35 PM UTC

    We wish to inform you that our payment platform encountered a period of downtime, impacting the processing of recurring subscription payments between 17:17 on Friday, July 12, and 14:30 on Saturday, July 13, UCT-3. We are pleased to announce that the issue has now been fully resolved. We extend our sincerest apologies for any inconvenience this may have caused and appreciate your understanding. Feel free to reach out to us at [email protected] if you have any doubts regarding this issue.