Rebill incident

Solved: Partial Service Degradation in Peru, Chile, and Mexico for Debit and Credit Card Processing

Notice Resolved View vendor source →

Rebill experienced a notice incident on August 23, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 23, 2024, 07:56 PM UTC
Resolved
Aug 21, 2024, 07:30 AM UTC
Duration
—
Detected by Pingoru
Aug 23, 2024, 07:56 PM UTC

Update timeline

  1. resolved Aug 23, 2024, 07:56 PM UTC

    Dear merchants, We experienced a temporary service degradation affecting debit and credit card processing in Chile, Peru y Mexico. The impact was as follows: Chile: August 21, 16:27 - 17:18 (GMT-3) Peru: August 22, 15:11 - August 23, 00:39 (GMT-3) Mexico: August 22, 13:31 - 16:40 (GMT-3) Our team has successfully implemented a resolution to address the underlying issue. We are actively monitoring the situation to ensure continued stability. For any concerns or if you require further assistance, please don't hesitate to contact our support team at [email protected]. We appreciate your understanding and apologize for any inconvenience this may have caused. Ensuring a reliable service remains our top priority.