RealVNC incident

Connectivity Incident

Minor Resolved View vendor source →

RealVNC experienced a minor incident on June 1, 2021 affecting Connectivity Service and Address Book Synchronization, lasting 4h 7m. The incident has been resolved; the full update timeline is below.

Started
Jun 01, 2021, 03:28 PM UTC
Resolved
Jun 01, 2021, 07:36 PM UTC
Duration
4h 7m
Detected by Pingoru
Jun 01, 2021, 03:28 PM UTC

Affected components

Connectivity ServiceAddress Book Synchronization

Update timeline

  1. investigating Jun 01, 2021, 03:28 PM UTC

    We are currently investigating an issue with connectivity.

  2. monitoring Jun 01, 2021, 05:49 PM UTC

    A fix has been implemented and we are monitoring the situation

  3. resolved Jun 01, 2021, 07:36 PM UTC

    This incident has been resolved.