RealVNC experienced a major incident on February 22, 2023 affecting Portal, lasting 34m. The incident has been resolved; the full update timeline is below.
Affected components
Portal
Update timeline
- investigating Feb 22, 2023, 09:21 AM UTC
One of our service partners is experiencing technical issues which is affecting online purchasing. We are working with our partner to resolve this.
- investigating Feb 22, 2023, 09:55 AM UTC
We are continuing to investigate this issue.
- resolved Feb 22, 2023, 09:55 AM UTC
This incident has been resolved.