RealVNC incident

"HTTP not found" while using Instant Support

Minor Resolved View vendor source →

RealVNC experienced a minor incident on August 10, 2022 affecting Connectivity Service, lasting 11d 23h. The incident has been resolved; the full update timeline is below.

Started
Aug 10, 2022, 02:43 PM UTC
Resolved
Aug 22, 2022, 01:47 PM UTC
Duration
11d 23h
Detected by Pingoru
Aug 10, 2022, 02:43 PM UTC

Affected components

Connectivity Service

Update timeline

  1. investigating Aug 10, 2022, 02:43 PM UTC

    We have had reports of some users receiving a "HTTP not found" when using Instant Support. We are currently investigating this issue.

  2. resolved Aug 22, 2022, 01:47 PM UTC

    The incident has been resolved