RealVNC experienced a minor incident on October 8, 2022 affecting Connectivity Service, lasting 15h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Connectivity Service
Update timeline
- investigating Oct 08, 2022, 06:13 AM UTC
We are currently investigating an issue with one of our transit network providers. This incident might cause some customers to experience higher than normal latency.
- investigating Oct 08, 2022, 02:05 PM UTC
Our regional network provider are continuing to work on a resolution to the issue.
- resolved Oct 08, 2022, 09:29 PM UTC
This incident has been resolved.