RealVNC incident

E-mail Deliverability Issue

Notice Resolved View vendor source →

RealVNC experienced a notice incident on March 6, 2023, lasting 4h 49m. The incident has been resolved; the full update timeline is below.

Started
Mar 06, 2023, 05:10 PM UTC
Resolved
Mar 06, 2023, 10:00 PM UTC
Duration
4h 49m
Detected by Pingoru
Mar 06, 2023, 05:10 PM UTC

Update timeline

  1. investigating Mar 06, 2023, 05:10 PM UTC

    We are currently investigating an issue where some emails for VNC Connect are not being delivered.

  2. resolved Mar 06, 2023, 10:00 PM UTC

    Engineers have resolved sending issues for our Transactional users.