RealVNC incident

VNC Connect Audit portal errors for teams with mandatory 2-step authentication

Minor Resolved View vendor source →

RealVNC experienced a minor incident on April 19, 2023 affecting Portal, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Apr 19, 2023, 02:08 PM UTC
Resolved
Apr 20, 2023, 02:12 PM UTC
Duration
1d
Detected by Pingoru
Apr 19, 2023, 02:08 PM UTC

Affected components

Portal

Update timeline

  1. identified Apr 19, 2023, 02:08 PM UTC

    The issue has been identified and a fix is being prepared. We apologise for any inconvenience caused.

  2. resolved Apr 20, 2023, 02:12 PM UTC

    A fix has been implemented. We apologise for any inconvenience caused.