Realtime Register experienced a major incident on January 27, 2023, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jan 27, 2023, 03:08 PM UTC
Type: Incident Duration: 2 hours and 6 minutes Affected Components: Registries, SSL Providers, Payment gateway, RDAP (rdap.yoursrs.com), MyDomainProvider (mydomainprovider.com), API (api.yoursrs.com), IsProxy (is.yoursrs.com), ADAC (adac.api.yoursrs.com), Portal (dm.realtimeregister.com), Website (realtimeregister.com), DNS (ns1.yoursrs.com/ns2.yoursrs.com) Jan 27, 15:08:41 GMT+0 - Investigating - We are currently investigating this incident. Jan 27, 15:12:31 GMT+0 - Identified - We are experiencing network outage to our servers, we are working with our provider to resolve this issue as soon as possible. Jan 27, 16:55:18 GMT+0 - Monitoring - We are executing an emergency failover to our other location, this should ensure no further unexpected downtime occurs. Jan 27, 16:33:10 GMT+0 - Monitoring - We are restoring our services and monitoring the situation. Jan 27, 17:14:38 GMT+0 - Resolved - We just resolved the issue! All service are available again.