Realtime Register incident

API/Website down

Major Resolved View vendor source →

Realtime Register experienced a major incident on November 7, 2023, lasting 3h 17m. The incident has been resolved; the full update timeline is below.

Started
Nov 07, 2023, 10:45 AM UTC
Resolved
Nov 07, 2023, 02:02 PM UTC
Duration
3h 17m
Detected by Pingoru
Nov 07, 2023, 10:45 AM UTC

Update timeline

  1. investigating Nov 07, 2023, 10:45 AM UTC

    We are currently investigating this incident..

  2. identified Nov 07, 2023, 11:41 AM UTC

    An upstream provider (possibly the internet exchange itself) is having connectivity problems causing our services to be unavailable, they are working on a resolution..

  3. monitoring Nov 07, 2023, 12:48 PM UTC

    A fix has been implemented and we are currently monitoring the result..

  4. resolved Nov 07, 2023, 02:02 PM UTC

    This incident has been resolved..