Realm incident

The team is investigating issues related to Realm Accounting login affecting some users, and separately, profile related issues.

Minor Resolved View vendor source →

Realm experienced a minor incident on April 5, 2023 affecting Realm and Realm Accounting, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Apr 05, 2023, 03:22 PM UTC
Resolved
Apr 05, 2023, 03:49 PM UTC
Duration
26m
Detected by Pingoru
Apr 05, 2023, 03:22 PM UTC

Affected components

RealmRealm Accounting

Update timeline

  1. investigating Apr 05, 2023, 03:23 PM UTC

    We are currently investigating the issue. The team will post an update shortly.

  2. monitoring Apr 05, 2023, 03:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Apr 05, 2023, 03:46 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Apr 05, 2023, 03:49 PM UTC

    This incident has been resolved.