Realm incident

Online giving is unavailable at this time.

Notice Resolved View vendor source →

Realm experienced a notice incident on July 19, 2024 affecting Realm, lasting 2h 48m. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2024, 02:08 PM UTC
Resolved
Jul 19, 2024, 04:56 PM UTC
Duration
2h 48m
Detected by Pingoru
Jul 19, 2024, 02:08 PM UTC

Affected components

Realm

Update timeline

  1. identified Jul 19, 2024, 02:08 PM UTC

    Online transactions have timed out due to Vanco outage. It is related to the Azure nation wide outage happening.

  2. identified Jul 19, 2024, 02:08 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Jul 19, 2024, 02:09 PM UTC

    Online transactions have timed out due to Vanco outage. It is related to the Azure nation wide outage happening.

  4. monitoring Jul 19, 2024, 03:51 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 19, 2024, 04:56 PM UTC

    This incident has been resolved.