Ready Education incident
Integrated RSS Announcements Notifications Delayed For Some Users
Ready Education experienced a notice incident on February 16, 2023, lasting 31d 16h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Feb 16, 2023, 10:01 PM UTC
We're investigating an issue where announcements from RSS feeds are not generating notifications for some users.
- investigating Feb 23, 2023, 06:22 PM UTC
Notifications generated by a RSS feed are being sent to users but may be delayed.
- identified Mar 16, 2023, 01:50 PM UTC
We identified a timing issue that may be causing the delay of notifications generated by an external feed. We are testing the proposed fix now, and will confirm when the issue is resolved.
- resolved Mar 20, 2023, 02:55 PM UTC
The fix we deployed has resolved this issue. Announcements created from an external feed should now be generating notifications as expected.