Ready Education incident

Campus Cloud & Campus App for the Canadian environment is currently inaccessible

Critical Resolved View vendor source →

Ready Education experienced a critical incident on August 22, 2023, lasting 2h 6m. The incident has been resolved; the full update timeline is below.

Started
Aug 22, 2023, 04:55 PM UTC
Resolved
Aug 22, 2023, 07:01 PM UTC
Duration
2h 6m
Detected by Pingoru
Aug 22, 2023, 04:55 PM UTC

Update timeline

  1. investigating Aug 22, 2023, 04:55 PM UTC

    We are aware that Campus App and Campus Cloud for Canada (https://campuscloud.readyeducation.ca) are currently inaccessible. We are working to resolve this immediately.

  2. investigating Aug 22, 2023, 04:59 PM UTC

    We are continuing to investigate this issue.

  3. identified Aug 22, 2023, 06:05 PM UTC

    The issue has been identified and fix is being implemented.

  4. monitoring Aug 22, 2023, 06:09 PM UTC

    The issue has been addressed, and we are presently observing for any possible further concerns prior to considering this matter as fully resolved.

  5. resolved Aug 22, 2023, 07:01 PM UTC

    This incident has been resolved.