Ready Education incident

Posting to channels in Community from Campus App is currently resulting in an error.

Minor Resolved View vendor source →

Ready Education experienced a minor incident on February 14, 2024, lasting 16h 45m. The incident has been resolved; the full update timeline is below.

Started
Feb 14, 2024, 10:02 PM UTC
Resolved
Feb 15, 2024, 02:48 PM UTC
Duration
16h 45m
Detected by Pingoru
Feb 14, 2024, 10:02 PM UTC

Update timeline

  1. investigating Feb 14, 2024, 10:02 PM UTC

    We are actively working to resolve an issue impacting mobile app users' ability to post or comment in channels. This does not impact the ability to post or comment in a group (Service or Organization). Posting from Campus Cloud is also not affected. We will update as soon as a fix has been identified.

  2. identified Feb 15, 2024, 01:24 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 15, 2024, 01:32 PM UTC

    A fix for this issue has been deployed. We will continue to monitor the behavior of Community to ensure this issue is fully resolved.

  4. resolved Feb 15, 2024, 02:48 PM UTC

    This incident has been resolved.