Ready Education incident

Push notifications to iOS devices are not functioning in the Canada environment.

Minor Resolved View vendor source →

Ready Education experienced a minor incident on May 23, 2024, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
May 23, 2024, 06:44 PM UTC
Resolved
May 24, 2024, 06:50 PM UTC
Duration
1d
Detected by Pingoru
May 23, 2024, 06:44 PM UTC

Update timeline

  1. investigating May 23, 2024, 06:44 PM UTC

    We identified an issue affecting push notifications to iOS devices in the Canada environment. Users in this region are currently unable to receive any push notifications on their iOS devices. Our team has identified the root cause of the issue and is actively working on implementing a fix.

  2. identified May 23, 2024, 06:44 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 24, 2024, 11:56 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 24, 2024, 06:50 PM UTC

    This incident has been resolved.