Ready Education incident

Chat Service Disruption in US Production

Major Resolved View vendor source →

Ready Education experienced a major incident on July 12, 2024, lasting 1h 25m. The incident has been resolved; the full update timeline is below.

Started
Jul 12, 2024, 06:35 PM UTC
Resolved
Jul 12, 2024, 08:01 PM UTC
Duration
1h 25m
Detected by Pingoru
Jul 12, 2024, 06:35 PM UTC

Update timeline

  1. investigating Jul 12, 2024, 06:35 PM UTC

    We are currently experiencing an issue with our chat services in US. Users are unable to send direct messages to others. Our team is actively investigating the cause of this disruption and working to resolve it as quickly as possible.

  2. resolved Jul 12, 2024, 08:01 PM UTC

    This incident has been resolved. The chat service is back to normal.