Ready Education incident

Search is not fully functioning in US region

Minor Resolved View vendor source →

Ready Education experienced a minor incident on July 30, 2024, lasting 4h 1m. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2024, 04:58 PM UTC
Resolved
Jul 30, 2024, 09:00 PM UTC
Duration
4h 1m
Detected by Pingoru
Jul 30, 2024, 04:58 PM UTC

Update timeline

  1. identified Jul 30, 2024, 04:58 PM UTC

    We are currently experiencing issues with the search functionality on Campus App and Campus Cloud in the US region. Users are able to get search results from some features, but not others. Our team is working on implementing fixes to restore the full search functionality.

  2. monitoring Jul 30, 2024, 06:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 30, 2024, 09:00 PM UTC

    This incident has been resolved.