Ready Education incident

Resolved: Campus Cloud is currently unavailable for schools in the Canadian environment

Major Resolved View vendor source →

Ready Education experienced a major incident on August 12, 2024, lasting 18h 29m. The incident has been resolved; the full update timeline is below.

Started
Aug 12, 2024, 08:24 PM UTC
Resolved
Aug 13, 2024, 02:53 PM UTC
Duration
18h 29m
Detected by Pingoru
Aug 12, 2024, 08:24 PM UTC

Update timeline

  1. investigating Aug 12, 2024, 08:24 PM UTC

    We are actively investigating an issue that prohibits Campus Cloud from loading in the Canadian environment; i.e. http://campuscloud.readyeducation.ca.

  2. monitoring Aug 12, 2024, 11:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 13, 2024, 02:53 PM UTC

    This incident has been resolved.