Ready Education incident

Push notifications were not functioning in the US environment

Notice Resolved View vendor source →

Ready Education experienced a notice incident on August 26, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2024, 05:57 PM UTC
Resolved
Aug 26, 2024, 05:55 PM UTC
Duration
—
Detected by Pingoru
Aug 26, 2024, 05:57 PM UTC

Update timeline

  1. resolved Aug 26, 2024, 05:57 PM UTC

    We would like to inform you that an issue was reported on the afternoon of August 23, where mobile users in the US region were unable to receive push notifications for community channel posts and other announcements. Our team promptly investigated the matter and successfully resolved the issue on August 25 at 5:00 AM. Push notifications should now be functioning as expected. We apologize for any disruption this may have caused and appreciate your patience while we worked to fix the problem.