Readme incident

Intermittent hub sites going down

Major Resolved View vendor source →

Readme experienced a major incident on June 24, 2025 affecting ReadMe Hubs, lasting 13h 4m. The incident has been resolved; the full update timeline is below.

Started
Jun 24, 2025, 10:27 AM UTC
Resolved
Jun 24, 2025, 11:32 PM UTC
Duration
13h 4m
Detected by Pingoru
Jun 24, 2025, 10:27 AM UTC

Affected components

ReadMe Hubs

Update timeline

  1. investigating Jun 24, 2025, 10:27 AM UTC

    We are currently investigating downtime across some hubs. This appears to be the same issue as yesterday, we are actively working on resolving.

  2. monitoring Jun 24, 2025, 12:26 PM UTC

    A temporary fix has been applied to our cache infrastructure. We will be applying more permanent fixes in the background while we monitor the situation.

  3. identified Jun 24, 2025, 01:44 PM UTC

    ReadMe Refactored projects are currently down and returning errors; our team is actively working on a solution.

  4. identified Jun 24, 2025, 02:05 PM UTC

    ReadMe Refactored projects are back up as cache is refreshed. We are aware of the cause and are implementing a permanent fix.

  5. monitoring Jun 24, 2025, 03:55 PM UTC

    We have deployed changes to our infrastructure and performance is holding steady. Our engineers will continue to monitor systems to guarantee overall stability.

  6. resolved Jun 24, 2025, 11:32 PM UTC

    We've validated our infrastructure changes and are marking the incident as resolved.