Readme incident

Owlbot is unavailable for some users

Minor Resolved View vendor source →

Readme experienced a minor incident on June 4, 2024 affecting ReadMe Hubs, lasting 4h 11m. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2024, 02:37 PM UTC
Resolved
Jun 04, 2024, 06:49 PM UTC
Duration
4h 11m
Detected by Pingoru
Jun 04, 2024, 02:37 PM UTC

Affected components

ReadMe Hubs

Update timeline

  1. investigating Jun 04, 2024, 02:37 PM UTC

    Our AI-powered search tool, Owlbot, is down for some users.

  2. monitoring Jun 04, 2024, 02:50 PM UTC

    Owlbot appears to be functioning correctly despite reported issues with our service provider.

  3. resolved Jun 04, 2024, 06:49 PM UTC

    This incident was created out of an abundance of caution. Since then our service provider has confirmed that their API was unaffected, so we can also now confirm that Owlbot is doing owl-right.