Readme incident

dash.readme.com is unresponsive

Critical Resolved View vendor source →

Readme experienced a critical incident on November 15, 2024 affecting Admin Dashboard, lasting 1d 12h. The incident has been resolved; the full update timeline is below.

Started
Nov 15, 2024, 05:27 PM UTC
Resolved
Nov 17, 2024, 05:34 AM UTC
Duration
1d 12h
Detected by Pingoru
Nov 15, 2024, 05:27 PM UTC

Affected components

Admin Dashboard

Update timeline

  1. investigating Nov 15, 2024, 05:27 PM UTC

    After a deploy, our dashboard is currently down. We are working on bringing this back up shortly.

  2. monitoring Nov 15, 2024, 05:47 PM UTC

    We've rolled back our previous deploy and our admin dashboard is back up, but we're still investigating the cause of the issue.

  3. investigating Nov 15, 2024, 05:47 PM UTC

    We are currently investigating this issue.

  4. investigating Nov 15, 2024, 06:15 PM UTC

    We are continuing to investigate this issue.

  5. investigating Nov 15, 2024, 06:24 PM UTC

    We're continue to investigate the admin dash, as there are periods of timeouts for some people on the platform.

  6. monitoring Nov 15, 2024, 09:10 PM UTC

    We've deployed changes successfully and our admin dash is stable. We're currently monitoring this to see if there are any issues.

  7. resolved Nov 17, 2024, 05:34 AM UTC

    This incident has been resolved.