Readme incident

ReadMe Hubs and Dashboard are down

Critical Resolved View vendor source →

Readme experienced a critical incident on February 19, 2025 affecting ReadMe Hubs and ReadMe Knowledge Base and 1 more component, lasting 12h 57m. The incident has been resolved; the full update timeline is below.

Started
Feb 19, 2025, 12:04 AM UTC
Resolved
Feb 19, 2025, 01:01 PM UTC
Duration
12h 57m
Detected by Pingoru
Feb 19, 2025, 12:04 AM UTC

Affected components

ReadMe HubsReadMe Knowledge BaseAdmin DashboardDeveloper MetricsOwlbot AIReadMe Micro

Update timeline

  1. investigating Feb 19, 2025, 12:04 AM UTC

    We are currently investigating the issue

  2. identified Feb 19, 2025, 12:23 AM UTC

    We're working on restoring our dash and hubs currently

  3. monitoring Feb 19, 2025, 01:16 AM UTC

    Access to the ReadMe application has been restored and we are monitoring the results. Formal investigation and a post-mortem to follow. We apologize for the downtime.

  4. resolved Feb 19, 2025, 01:01 PM UTC

    This incident has been resolved.