Readme incident

Slow performance across hubs

Minor Resolved View vendor source →

Readme experienced a minor incident on February 20, 2025 affecting ReadMe Hubs, lasting 3h 39m. The incident has been resolved; the full update timeline is below.

Started
Feb 20, 2025, 04:44 AM UTC
Resolved
Feb 20, 2025, 08:23 AM UTC
Duration
3h 39m
Detected by Pingoru
Feb 20, 2025, 04:44 AM UTC

Affected components

ReadMe Hubs

Update timeline

  1. investigating Feb 20, 2025, 04:44 AM UTC

    Current ReadMe Refactored experience customers are experiencing performance issues

  2. monitoring Feb 20, 2025, 07:44 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 20, 2025, 08:23 AM UTC

    We added server capacity to deal with an increase in load. We’ll continue to monitor but all sites appear to be working as expected. Please reach out to [email protected] if you are still having problems.