Reactify incident

Global Shopify Outage

Critical Resolved View vendor source →

Reactify experienced a critical incident on April 2, 2025 affecting Shopify Admin and Shopify Storefront and 1 more component, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Apr 02, 2025, 03:14 AM UTC
Resolved
Apr 02, 2025, 03:53 AM UTC
Duration
39m
Detected by Pingoru
Apr 02, 2025, 03:14 AM UTC

Affected components

Shopify AdminShopify StorefrontShopify API & Mobile

Update timeline

  1. investigating Apr 02, 2025, 03:14 AM UTC

    We are aware that Shopify is currently experiencing a platform-wide outage. This is a known issue, and Shopify's team is actively working on a resolution. Once Shopify restores service, normal operations should resume automatically. We will continue to monitor the situation and provide updates as more information becomes available. Thank you for your patience, and please reach out to our support team if you have any questions.

  2. resolved Apr 02, 2025, 03:53 AM UTC

    The Shopify team deployed a fix moments ago, and we’re seeing full functionality being restored. If you’re not seeing this on your store right now, it will be with you momentarily.