Razer incident

Network Degradation for Downloads in China

Minor Resolved View vendor source →

Razer experienced a minor incident on March 31, 2020 affecting Razer Synapse, lasting 2d 6h. The incident has been resolved; the full update timeline is below.

Started
Mar 31, 2020, 01:26 PM UTC
Resolved
Apr 02, 2020, 07:37 PM UTC
Duration
2d 6h
Detected by Pingoru
Mar 31, 2020, 01:26 PM UTC

Affected components

Razer Synapse

Update timeline

  1. identified Mar 31, 2020, 01:26 PM UTC

    Please be informed that there is a service degradation for software downloads in China, and we are expecting the situation to persist for up to 48 hours. Please retry the download after the issue has been resolved. We apologize for the inconvenience caused.

  2. resolved Apr 02, 2020, 07:37 PM UTC

    Issue has been resolved.