Razer incident

RazerID: Degradation in service

Minor Resolved View vendor source →

Razer experienced a minor incident on September 8, 2020 affecting Razer ID, lasting 11h 9m. The incident has been resolved; the full update timeline is below.

Started
Sep 08, 2020, 11:21 AM UTC
Resolved
Sep 08, 2020, 10:30 PM UTC
Duration
11h 9m
Detected by Pingoru
Sep 08, 2020, 11:21 AM UTC

Affected components

Razer ID

Update timeline

  1. investigating Sep 08, 2020, 11:21 AM UTC

    We have noticed a degradation in RazerID. We are currently investigating the issue.

  2. identified Sep 08, 2020, 11:53 AM UTC

    Access to RazerID login is back to normal.

  3. monitoring Sep 08, 2020, 12:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 08, 2020, 10:30 PM UTC

    This incident has been resolved.